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 All notary service fees are non-refundable once your document has been notarized. This applies to both in-person and remote online notarizations. We take great care to ensure that each notarization is executed in compliance with state laws and professional standards. If you have any questions or concerns, please address them before the appointment begins. 

 Apostille service fees are non-refundable after your document has been shipped. If your document has not yet been shipped but has already been notarized, either in person or online, a partial refund may be issued, less a $60.00 cancellation fee for notary services and/or travel rendered. Please note that once the apostille has been completed, no refunds will be granted. Additionally, we are not responsible for delays caused by third-parties utilized in completing the requested service: (FedEx, UPS, USPS, DHL, Secretaries of State, US Department of State, Embassies, & Couriers) due to events beyond our control (e.g., weather, natural disasters, carrier or courier delay, or other unforeseen circumstances), in such cases, fees paid are non-refundable. 

 Translation service fees are non-refundable once the translation process has commenced following payment. We begin work promptly after payment is received to ensure timely delivery, and our linguists dedicate time and resources to each project. If you need to make any changes to your request, please notify us immediately before translation work begins. 

If you would like to request a refund or have questions about our service in general, contact us via Email. or you may call us at 561-421-0866